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When a crisis
strikes, your
REPUTATION MATTERS

When a crisis
strikes, your
REPUTATION MATTERS

Protect your business with expert crisis communications support
– from just £475 per month

Every day, UK businesses face unexpected challenges that threaten their hard-earned reputation, putting years of hard work, investment, and reputation on the line.

A serious accident makes the headlines. A supply chain issue halts production and delays delivery to key clients. An environmental incident draws scrutiny from regulators and the local community. A negative review goes viral. A dissatisfied customer takes to social media. A journalist calls with difficult questions.

In high-risk industries like construction and manufacturing, bad news doesn’t just spread fast – it can disrupt contracts, shake stakeholder confidence, and damage the trust you’ve built with clients, partners, and employees.

In a world that’s always connected, how you respond in the first few hours can make the difference between a temporary setback and a lasting reputational crisis.

Protect your reputation today
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The reality every business faces

You’ve spent years building your reputation. But it only takes minutes to lose it.

When a crisis strikes, you need to act fast. Every hour counts. Every word matters. Yet most organisations don’t have a crisis communications team on standby for when disaster strikes.

And trying to handle it alone? That often makes things worse.

Worried man at computer

We understand your challenge

For over 30 years, we’ve helped hundreds of businesses traverse their darkest hours. From product recalls, H&S incidents and regulatory investigations to food poisoning outbreaks, social media storms and customer complaints gone viral – we’ve seen it all, and we’ve successfully managed it all.

We understand that you don’t have the luxury of employing a full-time, specialist crisis comms team, ‘just in case’.  That’s why we’ve created something different.

Man with head in hands

Your solution: crisis communications whenever you need it

Reputation Matters offers affordable, professional crisis communications support either on a one-off basis to guide you through a specific incident or through a simple, monthly subscription to give you constant peace of mind.

No massive retainers. No shocking invoices. Just expert help when you need it most.

  • Immediate response
    Crisis support within hours, not days
  • Expert guidance
    Over 30 years of crisis management experience
  • Affordable protection
    From just £475 per month OR £7,500 for one-off support
  • Peace of mind
    Know you’re covered before a crisis strikes

Join hundreds of UK businesses who’ve protected their reputation with our help.

Protect your reputation today

Choose your crisis protection plan

Join hundreds of UK businesses who’ve secured affordable crisis communications support.

365 CRISIS SUPPORT

£475
per month

Ideal for businesses that want year-round peace of mind.

  • 6 hours crisis support per month (worth £1,500)
  • Dedicated and experienced account manager
    On-call to guide and support you.
  • Reduced rate for additional hours (if required)
    £125/hour instead of £250/hour
  • Downloadable crisis guides
    Practical tips, checklists and protocols
  • Reputation Bulletin
    Quarterly insights featuring real crises in the news
  • Sign up for 12 months
    and receive 1 month FREE

EMERGENCY CRISIS SUPPORT

£5,000
One-off

Ideal for businesses that need immediate help with a crisis situation.

  • 30 hours crisis support (worth £7,500)
  • Dedicated and experienced account manager
    On-call to guide and support you.
  • Reduced rate for additional hours (if required)
    £125/hour instead of £250/hour

Case Studies

Whether you’re a family-run restaurant, a growing tech startup, or an established manufacturer, we’re here to protect what you’ve worked so hard to build.

Sign up today

Testimonials